How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-05-20T08:25:55+00:00

    I love how the representatives have abandoned this post after realising their advice is nonsense... Classic! Back to old outlook I go -.-

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  2. Anonymous
    2024-04-29T20:28:13+00:00

    Happy to join that class action lawsuit. This is only ONE of MANY workflow issues we get blindsided by on a regular basis.

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  3. Anonymous
    2024-01-03T15:42:13+00:00

    Hi,

    I have the same problem that Melissa reported. It would be useful if you can help us.

    Thaks for your assistante

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  4. Anonymous
    2024-02-09T16:26:59+00:00

    Other than switching back to old outlook, no :(

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