How can I open an attachment without downloading it on new Outlook?

Anonymous

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

120 answers

Anonymous

2024-09-11T13:22:49+00:00

Hi I like a billion others don't have this option. There is NO toggle switch and my screen when I access my subscriptions doesn't show what yours does?!

Hi there, Nicola.

That is truly unfortunate.

One thing you can do is contact your IT dept. When they pushed through the update, they had the option to "HIDE" the toggle button. Perhaps if you advise them of the solution, they will unhide it for you.
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-11T09:31:00+00:00

Hi I along with hundreds of others don't have that button or option to click toggle?! Genuinely have no idea where this is meant to be accessed as its neither in my Microsoft account under subscription details or on my hotmail/outlook
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-10T15:39:53+00:00

Hi,

I have found an interim solution that is working for our group.

The option to work in the 'classic' view will remain available to all users in this latest MS Update. 😊

To switch back to Outlook's 'classic' view, toggle the button at the top of your screen to "Off." You will still use the updated Outlook, but just in 'classic view.'

To determine if your system is running with the updated version:

Click on File,

Click on Office Account - you should see the Version info window similar to the one below.
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-10T15:36:20+00:00

Agree, this Outlook is so terrible in so many ways! Ruining my productivity. I will take more of my time to get with our IT team to go back to the old version if possible.

Hi,

I have found an interim solution that is working for our group.

The option to work in the 'classic' view will remain available to all users in this latest MS Update. 😊

To switch back to Outlook's 'classic' view, toggle the button at the top of your screen to "Off." You will still use the updated Outlook, but just in 'classic view.'

To determine if your system is running with the updated version:

Click on File,

Click on Office Account - you should see the Version info window similar to the one below.
Was this answer helpful?

0 comments No comments
Anonymous

2024-08-29T21:06:05+00:00

Mine won't even download. It only lets me do a worthless preview.

Hi there,

If you are using the NEW Outlook view, then the answer to your question is NO.

There is NO option to view, open, or save. You can only download the attachment, which automatically saves to your download folder. You need to move it from the Download folder to where you want to actually save it. Many of us have been expressing frustration to MS; however, they do not seem to care.

While the latest update has lost several key features in the new view, I have discovered that the 'classic' view is still available and includes the features we love!

To switch back to Outlook's ‘classic’ view, toggle the button at the top of your screen to “Off.” I have been using the latest upgrade in the 'classic' view, which has solved the persistent attachment and signature issues with the new view.
Was this answer helpful?

0 comments No comments