Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-18T03:57:17+00:00

    The version of New Outlook I have... (Windows 10, Melbourne, Australia)...

    What I can see at the top of my screen when I log-in are three headings - Home, View and Help.

    If I click on "Help" I can see a header that reads "Go to Classic Outlook."

    Has anyone tried this please?

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  2. Anonymous
    2025-03-18T15:51:52+00:00

    Yes. You will revert to the previous, useful desktop Outlook.

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  3. Anonymous
    2025-03-30T09:09:08+00:00

    This Reply has to be AI generated - it starts with summarising the post, then forms its observations into digestible bullets. I was hoping to find out what people think about the New Outlook experience, not what a microchip 'thinks'. Should it be a requirement that AI signs off as such and doesn't mislead? I hope you - human reader and machine reader are well / operating under optimum conditions too.

    Has anyone else tried NO for an extended period and returned to Classic?

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  4. Anonymous
    2025-04-03T14:08:25+00:00

    Yes. You will revert to the previous, useful desktop Outlook.

    Thank you - using Classic Outlook is a lifesaver: New Outlook is bad for the eyes & does not deliver new mail notifications for shared mailboxes.

    I get that you can mess up design, but why also mess up functionality?

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  5. Anonymous
    2025-04-26T01:42:05+00:00

    Outlook keeps losing emails, which can create serious trouble should you ever be asked to account for one. This system is not only unreliable but also dangerous.

    Highly recommend safeguarding all important emails and not using them unless you must!

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