Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

124 answers

Sort by: Oldest
  1. Anonymous
    2024-06-17T14:09:07+00:00

    I love how they ignore people and the problems they have created and dumped on the users.

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-28T19:22:28+00:00

    "One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time."

    This is absolutely the first thing that I noticed in switching and it's so unbelievably annoying. What an AWFUL feature. I need to detach pdf's and files from Outlook all the time and immediately noted this does not work without saving the file.

    What's with all the extra steps to schedule a meeting?

    The look is awful. I miss the simplicity of the old Outlook. It feels virtually impossible to understand and see if I've actually read an email or not - I find myself switching back to old teams just so I can see the list in the format to assure myself I've opened or responded to all emails in my inbox. All the colors, different sizes and overly simplistic bold font of an unread email is not acceptable.

    Overall, it's taking me more time to complete any tasks I need to accomplish in Outlook. Very dissatisfied.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-28T19:23:32+00:00

    "One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time."

    This is absolutely the first thing that I noticed in switching and it's so unbelievably annoying. What an AWFUL feature. I need to detach pdf's and files from Outlook all the time and immediately noted this does not work without saving the file.

    What's with all the extra steps to schedule a meeting?

    The look is awful. I miss the simplicity of the old Outlook. It feels virtually impossible to understand and see if I've actually read an email or not - I find myself switching back to old teams just so I can see the list in the format to assure myself I've opened or responded to all emails in my inbox. All the colors, different sizes and overly simplistic bold font of an unread email is not acceptable.

    Overall, it's taking me more time to complete any tasks I need to accomplish in Outlook. Very dissatisfied.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-28T19:30:39+00:00

    I keep seeing this about the toggle, but a whole lot of us don't have that anywhere.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-06-28T19:32:30+00:00

    You are so right. Then old Outlook was 100 times better and easier to use.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments