Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-11-06T18:10:51+00:00

    I'm having similar issues with New Outlook. When an email comes with history I'm seeing emails I don't need or should not get - I can't always find the most recent message. My draft messages are now a mess - I deleted one and an email chain was deleted.

    Honestly in my opinion New Outlook is much less convenient than the old software. I understand that there is a learning curve, it'll become familiar....I hear there are new features...

    I don't like the new software, I don't appreciate the adverts, I don't want to use Onedrive, I don't intend to subscribe to 365. If I could I would switch off New Outlook and revert to the Mail I've been using for years and with which I was perfectly happy.

    Magnus Angus

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  2. Anonymous
    2024-11-06T20:17:12+00:00

    too bloody right mate,in my opinion what they are trying to do is FORCE everyone onto windows 11 which of course costs us MONEY (f**king greedy bastards PLUS another added bonus is you'll now find ads in other mail. STEP FORWARD? I THINK NOT just ruining a (what i believe they said when they released win 10) THE FINAL PRODUCT

    THIEVING LYING **** IS ALL I HAVE TO SAY ABOUT MICROSOFT (nearly as bad as that twat elon musk

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  3. Anonymous
    2024-11-14T15:18:01+00:00

    So company director has lost a ton of emails, but actually not in Outlook as they are in his in-line M365 Archive, but this **** **** new Outlook decides that its not going to show the in-line archive in the folder view. He can see them online but not in the Outlook App.

    This is such a half baked bag of **** from Microsoft that it is running to boiling point trying to support users when Microsoft keeps pushing this **** out. Outlook is the main stay of your office suite, leave the hell alone.

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  4. Anonymous
    2024-11-14T17:02:19+00:00

    too right mate and most of us don't want the full office **** just the mail as you say why do they keep farting about with things? **** KNOWS plus this windows 11 being forced on us is an absolute disgrace

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  5. Anonymous
    2024-12-13T10:57:29+00:00

    Yes, I've tried Microsofts New Outlook 365 for about a month. The reason I've even bothered for that long is I was hoping there'd be updates available. The app is a backward step for many reasons. I has it's own spam filter which I make no comment about but subscribe to 3rd party apps which this app doesn't seem to support. In the old app I could use Add in applications easily, but I can't find it in the new version.

    On the positive side I quite like the GUI but that's about all I can say. A company the size of Microsoft seems to be deprecating it's e-mail app which they need to be careful about as it's an important part of the Office 365 experience. There are other solutions out there for e-mail and for the other office applications but I've stuck with Microsoft because I've always believed that any issues would be resolved which has been the case over the last 20 years or so. It's time for Microsoft to step up to the table and re think Outlook and quickly or risk losing possibly millions of office subscriptions. My mindset is to always pay for the best and stay at the cutting edge but I'll be one of them.

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