Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-19T02:50:11+00:00

    Australia. Aged 81.

    I would move to Gmail immediately but for two reasons.

    1. I have not yet found a way to customise Gmail to my satisfaction. (But I'm going to look again.)
    2. I've used Outlook and my preferred email address for over 15 years now, and it's a hell of a nuisance to notify everyone that I'm changing.

    New Outlook does not have a single redeeming feature for me. A disaster for users. And as has been pointed out, Microsoft, Chatbot or real person, has no interest. Even this Forum, despite each time clicking "Keep me signed in," next time I have to log in again. JUst a waste of my time.

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  2. Anonymous
    2024-10-24T01:52:01+00:00

    He new look is horrible, Seems to be trying to fit everything on one page. The calendar is smaller and you can't highlight any particular diary item. I always had mine highlighted and now it's so plain. 9

    Not a good move.

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  3. Anonymous
    2024-10-25T17:46:28+00:00

    Absolutely one of the worst moves Microsoft has done in a loooong time

    NEW OUTLOOK is absolutely HORRIBLE

    Even if there is/was a good reason to mess with something that works, you got the the design/implementation WRONG

    Microsoft: scrap and go back to drawing board

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  4. Anonymous
    2024-10-26T17:02:26+00:00

    Completely broken as of 26th October for anything but Outlook email. on both PC and android phone. Of to Gmail app that just works!!!!

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  5. Anonymous
    2024-10-28T02:11:51+00:00

    I agree it is totally awful. I can’t easily locate items. Grouping conversations is terrible. I hate it.

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