Why is the "New" Outlook for Windows client so awful...deliberately???

IMO Kazi is almost certainly just a bot...There is no answer to the defects in New Outlook so it cannot answer.

The whole purpose of New Outlook is to keep messages on Microsoft's computers rather than an individual's, for surveillance purposes. I read yesterday that the hardware/software in many models of new vehicles records the conversations that take place in those vehicles and can and may in fact on-sell them to anyone who would like to pay for them.

C'est la vie. I used to worry about getting old. I don't now. If you wish to listen to the expletives in my car when I'm stuck in the traffic, please go ahead. You might learn some good old Aussie talk.

Tooroo f'now.

Its very bad. Mine would keep freezing and when I would check system resources, it would be running at 3gigs. Its not good at all and I hope MS doesn't force us into it.

I can only concur. I have been putting off and putting off the change because, whenever I trial the new one, the experience has been awful to say the least.

Today, I was forced to change over. There is no longer an option to return to the better version, only the new one. I was immediately inundated with close to TWO HUNDRED junk emails and then draft emails that I had written and deleted months ago suddenly reappeared. When I clicked "delete all", it deleted some and then found some more that weren't there before so then I had to repeat the process again...and then again.

Opening up an email to view it in a new window only seems to be an option if I click reply and, as the OP discovered when the "help" person came along, the solutions offered only refer to the better version, not the new one.

And, I have three email addresses in the better version, the new version refuses to allow me to open one of them. Instead, I have to logon via a web browser - even though it is on MS Exchange in order to use this one email address.

The developers have proven themselves incompetent and indifferent. I have raised the above with them in the past and yet, here we are.

Brad,

When I first open New Outlook after turning on my computer in the morning I see the summary of the emails listed in a window in the middle of the screen with the folder structure on the left. The right side of the screen is occupied by a picture of a frozen/snow-covered mountain.

I have found no way of expending the email window to cover the (stupid/boring/unnecessary/useless) view of a mountain, although I gather I can change this view to another (stupid/boring/unnecessary/useless) view of a limited choice if I wish to do so. I can't be bothered. Whoever thought up occupying the working area of a monitor screen with a non-functional picture is demented, and whoever authorised the release of this software even more so.

If I left-click once on an email it opens in the right-hand window and covers the mountain.

If I double-left-click on an email it opens in a new window that covers around 3/4 of the screen, and I can expand this to full screen by dragging the edges as per usual. But I cannot find any way of expanding this new screen size permanently.

I know that I am merely venting my spleen, but whoever is responsible for this mess has made communication by email a task that I dread each day. More and more I'm using WhatsApp and texts on my phone, but for some tasks, such as correspondence of a financial and personal business nature, cannot be done these days except by email.

I won't believe that any of the so-called Microsoft people who might respond to a message on here are anything other than a bot until I see an answer that actually addresses the question/issue raised and further until I see some evidence from Microsoft of any action to restore functionality of Outlook to what it was.

Kazi,

Are you a bot?