Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-05T21:31:01+00:00

    Thank you for your reply.

    But when I go to Settings and then Mail I see nothing about Rules whatsoever....

    So, what next?

    Noel

    P.S. And I'm sick to death of the program reverting to U.S. settings all the bloody time, and having to reset to Melbourne, Australia, time, Australian English, and the way we write the date.

    "Save?" Doesn't seem to work.

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  2. Anonymous
    2025-03-05T20:30:17+00:00

    Hey -

    I'm not from Microsoft, I'm the OP. I think you want to navigate to settings by clicking the gear icon in the upper right hand corner (near the X to close program) or go to View>View Settings. From the Mail group, select "Rules" and you can create a rule. There is a "Sweep" section that it looks like can have rules that are set to run at certain times (i.e, "Once per month delete emails that are dated 365 days before today's date") but to be honest I have not used the Sweep rules so I'm not sure.

    Hope this helps,

    JE

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  3. Anonymous
    2025-02-22T16:59:48+00:00

    I wish I could help you, but I don't know. Microsoft will never answer apparently

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  4. Anonymous
    2025-02-22T01:41:57+00:00

    Does anyone know how to set "Rules" in this monstrosity of a program?

    For example, is there a way of automatically deleting emails in Inbox that arrived before a certain date?

    And where's someone from bloody Microsoft to answer these questions?

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  5. Anonymous
    2025-02-15T03:40:53+00:00

    It just gets worse, and worse, and worse...

    For the past couple of weeks or so, every few days the program asks me to sign in again, and when I do it has reverted to the default settings i.e. time is U.S. time, date is written in the U.S. way, and so on.

    So I have to reset to Sydney/Canberra/Melbourne time, and to the Australian format for date. And save those settings. But saving the settings doesn't last, and a few days later, I then have to sign in again and reset the formats.

    This is sheer madness.

    The adverts are now filtering into one of my personal folders as well, and the junk is getting worse. I can find no way of setting the junk filter to counter this. Junk senders just change their address with every message, so junk prevention just does not work. The Classic Outlook

    junk management actually worked.

    If anyone can help we with these issues, please post.

    Thank you.

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