Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

124 answers

Sort by: Most helpful
  1. Anonymous
    2024-09-17T15:28:23+00:00

    I agree

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-09-16T12:25:09+00:00

    I genuinely believe that Microsoft are trying to drive customers away from their platforms.

    • Endless, terrible updates, which add nothing to productivity.
    • Constant dumbing down of Windows, completely baffling.
    • More and more complexity with no benefits.
    • Ever increasing RAM requirements for no gain
    • Greedy price gouging.
    • Removing core products from Office 365 and making them chargeable add-ons, e.g. Teams!
    • Insanely complex licencing and pricing for second rate products.

    The list goes on an on.

    Windows 2000 did everything I need to do now on a PC spec that is too low for an Android phone.

    Do they have no real business people working at Microsoft

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-09-09T14:03:43+00:00

    Because developers are developers and not end users in the same sense as we use Outlook. They must use their own tools in house so I don't understand how Microsoft management have even allowed this to see the light of day in the first place, they must be allowed to give feedback. Outlook is such a critical tool to users integrating Calendars, emails, contacts etc, there is no room for error.

    I'm a developer myself and if I made such a fundamental change to the applications I write without consultation we would have some very dirty fans in the office.

    It beggars belief that this dross will soon be forced upon us whether we like it or not.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-09-09T04:13:36+00:00

    yeah the new outlook email app is the worst freaking pos i've ever had to use. anytime i've been in a crunch to send important documents or anything, outlook will 100% decide to force me to sign in again literally 3+ times before crashing and coming up with an error message saying it was unable to log me into my account. i can't even speak on usability, ui, or other practical things like layout when this garbage doesn't open. it's completely antithetical to speed and ease-of-use. i'd much rather use any browser email manager that will open immediately and provide all the functionality i need.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-08-20T14:02:49+00:00

    I agree. No excuse.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments