Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-07T08:31:01+00:00

    Hi Noel

    It should be fine to go back to Classic. That is exactly what I did and it works as it always did. It kept all my rules that I had previously in Outlook before the upgrade (I believe they are stored as part of your local profile).

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  2. Anonymous
    2025-03-06T23:13:34+00:00

    Thank you Jared.

    I do not see on mine any of Rules, Sweep or Junk Mail!!

    Do I have a different version perhaps? I don't even know how to see what version I have...

    I wish others could chime in on what to do. I'm in my 80s, just an old guy who uses the computer at home (Dell Laptop) for communication and financial matters, on-line purchases etc. - reasonably computer literate but lost completely when you get into technospeak.

    No family and no-one to assist me with this sort of thing unless I buy in help.

    I made two further posts yesterday, but they were rejected as undeliverable - maybe this one will get through?

    Right at the top of my screen I can see three headers - Home, View and Help. If I click on "Help" I can see a header that says "Go to Classic Outlook." If I click on this, will it take me back to Classic Outlook - or I will I lose everything? Google searches reveal various different answers - most say it will take you back to Classic Outlook - others say no. And If the latter I will be in a mess once again, so I am terrified to try.

    Can you, Jared, or anyone else help me with this please,

    Thank you all for your tolerance.

    Noel

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  3. Anonymous
    2025-03-06T17:52:35+00:00

    Yikes, I'm really unsure. Maybe talk to your System Admin? Perhaps they can remove the user's ability to create rules? I'm not really sure. The screengrab below is what I see when I go to View>View Settings>Mail>Rules

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  4. Anonymous
    2025-03-05T21:31:01+00:00

    Thank you for your reply.

    But when I go to Settings and then Mail I see nothing about Rules whatsoever....

    So, what next?

    Noel

    P.S. And I'm sick to death of the program reverting to U.S. settings all the bloody time, and having to reset to Melbourne, Australia, time, Australian English, and the way we write the date.

    "Save?" Doesn't seem to work.

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  5. Anonymous
    2025-03-05T20:30:17+00:00

    Hey -

    I'm not from Microsoft, I'm the OP. I think you want to navigate to settings by clicking the gear icon in the upper right hand corner (near the X to close program) or go to View>View Settings. From the Mail group, select "Rules" and you can create a rule. There is a "Sweep" section that it looks like can have rules that are set to run at certain times (i.e, "Once per month delete emails that are dated 365 days before today's date") but to be honest I have not used the Sweep rules so I'm not sure.

    Hope this helps,

    JE

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