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While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.
I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.
Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.
One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.
Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
New outlook is terrible
I came to site to have a look at what is going on and just browsed through countless responses on how bad Outlook is.
Doesn't seem like this issue will be resolved soon, so can I have any suggestions on a better email platform to use, or do I just go with google ?
As mentioned, I am in Melbourne, Australia.
My Geeks2U bloke who I had to call in to get me even started with this monstrosity of New Outlook added my GMail account.
I stress that I didn't do it myself, but there appears to be a way of doing it explained here: https://support.microsoft.com/en-au/office/add-a-gmail-account-to-outlook-for-windows-70191667-9c52-4581-990e-e30318c2c081
they must have a bloody good reason for swopping an excellent outlook express to the **** they FORCED on us.
i agree with you about the gmail account too
Kazi,
Are you a bot?
I can only concur. I have been putting off and putting off the change because, whenever I trial the new one, the experience has been awful to say the least.
Today, I was forced to change over. There is no longer an option to return to the better version, only the new one. I was immediately inundated with close to TWO HUNDRED junk emails and then draft emails that I had written and deleted months ago suddenly reappeared. When I clicked "delete all", it deleted some and then found some more that weren't there before so then I had to repeat the process again...and then again.
Opening up an email to view it in a new window only seems to be an option if I click reply and, as the OP discovered when the "help" person came along, the solutions offered only refer to the better version, not the new one.
And, I have three email addresses in the better version, the new version refuses to allow me to open one of them. Instead, I have to logon via a web browser - even though it is on MS Exchange in order to use this one email address.
The developers have proven themselves incompetent and indifferent. I have raised the above with them in the past and yet, here we are.