Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-02-28T16:22:03+00:00

    Thank you for the swift reply.

    Unfortunately, neither of those suggestions work in the NEW Outlook client. They work as suggested in the current Outlook client.

    In taking your suggestions into account, I once again perused the settings in the NEW client and could not find any settings which toggled 'on' the option to remove an attachment from an eMail. My only recourse in the NEW client is to save the attachment, and then reply to the eMail - sending it to myself - in which case I receive the eMail without the attachment, thus permitting me to delete the original eMail/attachment....:(.

    This is but one of a number of functional items that when taken alongside the new features in the NEW client, seem in the end to represent a compromise for the desktop client coupled to an overall less functional experience...franky, quite disappointing.

    Hello Wil,

    Welcome to Microsoft Community. I am a Microsoft user just like you, I hope you are doing well.

    Based on the information you provided, it seems that you are not satisfied with the new Outlook for Windows client and its features. You prefer the old Outlook for Windows client and its functionalities. You also have a specific problem with removing attachments from emails in the new Outlook for Windows client. I understand that this is a very frustrating and disappointing situation.

    Here are some suggestions that you can try:

    • If you want to remove attachments from emails in the new Outlook for Windows client, you can do so by right-clicking on the attachment and selecting Remove Attachment from the context menu. Alternatively, you can select the attachment and press the Delete key on your keyboard.

    • If you want to switch back to the old Outlook for Windows client, you can do so by going to Settings > View all Outlook settings > General >New Outlook and turning off the toggle for Try the new Outlook. You can also click on the toggle button at the top right corner of the Outlook window. Note that this option may not be available to you if your admin has enforced the new Outlook for Windows client for your organization.

    • If you want to provide feedback or report a problem with the new Outlook for Windows client, you can do so by going to Help > Feedback or Help >Support in the Outlook app.

    You can also use the Feedback Hub app on your Windows device or visit the [Outlook for Windows feedback] page to share your thoughts and suggestions with us.

    I hope this helps you with your Outlook for Windows issue.

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  2. Anonymous
    2024-06-28T19:22:28+00:00

    "One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time."

    This is absolutely the first thing that I noticed in switching and it's so unbelievably annoying. What an AWFUL feature. I need to detach pdf's and files from Outlook all the time and immediately noted this does not work without saving the file.

    What's with all the extra steps to schedule a meeting?

    The look is awful. I miss the simplicity of the old Outlook. It feels virtually impossible to understand and see if I've actually read an email or not - I find myself switching back to old teams just so I can see the list in the format to assure myself I've opened or responded to all emails in my inbox. All the colors, different sizes and overly simplistic bold font of an unread email is not acceptable.

    Overall, it's taking me more time to complete any tasks I need to accomplish in Outlook. Very dissatisfied.

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  3. Anonymous
    2024-08-14T18:35:33+00:00

    I have used Outlook for decades. The new Outlook is horrible and, for the first time, I am considering moving to another email client. I have already done this on my mobile devices.

    New Outlook is shockingly bad. I am astounded Microsoft released it.

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  4. Anonymous
    2024-06-28T19:23:32+00:00

    "One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time."

    This is absolutely the first thing that I noticed in switching and it's so unbelievably annoying. What an AWFUL feature. I need to detach pdf's and files from Outlook all the time and immediately noted this does not work without saving the file.

    What's with all the extra steps to schedule a meeting?

    The look is awful. I miss the simplicity of the old Outlook. It feels virtually impossible to understand and see if I've actually read an email or not - I find myself switching back to old teams just so I can see the list in the format to assure myself I've opened or responded to all emails in my inbox. All the colors, different sizes and overly simplistic bold font of an unread email is not acceptable.

    Overall, it's taking me more time to complete any tasks I need to accomplish in Outlook. Very dissatisfied.

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  5. Anonymous
    2024-07-06T19:31:35+00:00

    It is open source and free. Emails are store on your device rather than in the cloud, pros and cons here depending on space.

    Funded by user donations. No collectiong or selling of your data. No training of AI using your conversations. No ads. Part of the Mozilla family (Firefox browser etc).

    It is simple and clear and you can add on complexity if you choose to rather than getting it all as default in outlook.

    I am not putting a link here but search Thunderbird email client.

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