Why is the "New" Outlook for Windows client so awful...deliberately???

Anonymous
2024-02-26T17:21:00+00:00

While I believe I understand some of the reasoning behind the marginally improved "New" Outlook while lamenting the overall deprecated experience - namely, an effort to normalize the look and feel across the desktop, mobile and web versions - the path taken is regressive in nature, at least for those of us who've long relied upon the desktop variant to manage much of their eMail, task and scheduling affairs.

I've been comfortable with the working knowledge that detailed work associated with eMail, tasks and scheduling has been the province of the desktop client, while the mobile and web versions offered very functional and not as detailed abilities.

Now, after having lived with the "new" Outlook desktop client for months now, I can conclude that the 'improvements' to this client when compared to its current and soon former versions is far less capable and far more mobile/web like in function - overall, a deprecated experience.

One notable issue is the mere fact that one can seemingly no longer remove attachments directly from an eMail. While this may seem trivial to some, having attachments to eMail AND the ability to download same simply increases the already arduous task of managing one's documents, while increasing the overall storage footprint (since these could now be stored in at least two places), which could represent increased subscription costs over time.

Microsoft, PLEASE revisit this intended direction for the desktop client, and instead consider introducing some of the long-favored desktop client functions into the mobile and web variants, in turn genuinely introducing "new" functionality all around.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

124 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-12T18:57:59+00:00

    Who is the person that OK'd the new Outlook? Over the past month, I've tried to use it with an objective mind but it's really bad. Almost none of the methods to manage your mail account are available. Something as simple as sorting by name and then typing a few letters to jump to that name is missing. Whoever approved this, obviously never used Outlook because if they did, they'd never let the developers create this.

    Is the Outlook team even reading the comments? Do they even care?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-01-24T18:56:36+00:00

    only just got a smartphone so not reaaly up to date wiv how it works but i just had to change everything to gmail instead (which was a pain in the ****) JUST LEAVE THINGS ALONE (cud be worse cud get that twat Elon Musk to sort it LOL LOL LOL)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-01-24T18:51:13+00:00

    cudn't agree more "IF IT AIN'T BROKE IT .........." but for gods sake don't force p;eople onto some **** other one

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-01-17T01:43:51+00:00

    New outlook is a disaster! Please get ready of it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-12-16T21:41:38+00:00

    It's a terrible product almost a full year after this post. There's a laundry list of missing features. IF you use Outlook for business, do not use New Outlook, IT IS TERRIBLE.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments