not receiving verification code for account sign in

Reported
Anonymous
2024-03-20T11:38:18+00:00

I have a Microsoft account and have forgotten the password. I want to sing in with it on some other website or app. The sign in page is showing that they have sent the verification code and if I check my outlook, I have not received any code.

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  1. Anonymous
    2025-03-21T11:22:04+00:00

    Dear Microsoft Support Team,

    I am experiencing an issue with receiving the mobile number verification code for my Microsoft account. Here are the details:

    • Microsoft Account Email: [*** Email address is removed for privacy ***]
    • Issue: I have tried multiple times to receive the verification code via SMS, but I have not received any messages. I have also checked my spam folder and ensured my phone number is correct.
    • Attempts to Resolve:
      1. Checked my phone network and ensured it can receive SMS messages.
      2. Tried the "Resend Code" option multiple times.
      3. Verified that my phone number is correct.
      Regards Anees Hameed
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  2. Anonymous
    2025-03-23T16:05:01+00:00

    My daughter has tried absolutely everything (turn off battery optimization, checked junk/SPAM mail folder, etc) but still not receiving the code thru the Authenticator app.

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  3. Anonymous
    2025-03-26T09:57:34+00:00

    I was helped thank you. i can now access.

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