not receiving verification code for account sign in

Reported
Anonymous
2024-03-20T11:38:18+00:00

I have a Microsoft account and have forgotten the password. I want to sing in with it on some other website or app. The sign in page is showing that they have sent the verification code and if I check my outlook, I have not received any code.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-03-21T11:22:04+00:00

    Dear Microsoft Support Team,

    I am experiencing an issue with receiving the mobile number verification code for my Microsoft account. Here are the details:

    • Microsoft Account Email: [*** Email address is removed for privacy ***]
    • Issue: I have tried multiple times to receive the verification code via SMS, but I have not received any messages. I have also checked my spam folder and ensured my phone number is correct.
    • Attempts to Resolve:
      1. Checked my phone network and ensured it can receive SMS messages.
      2. Tried the "Resend Code" option multiple times.
      3. Verified that my phone number is correct.
      Regards Anees Hameed
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  2. Anonymous
    2025-03-20T08:37:52+00:00

    My profile for X.com

    Authentication app uninstalled and when it was reinstalled the generated code for X did not generate and going to login back into my X profile

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  3. Anonymous
    2025-02-21T08:12:24+00:00

    Hello I have exactly the same issue, trying to login trough my windows. Asking me for sending the verification code I'm checking directly the linked email account to microsoft, but not getting any email. you have problem, do not tell me to check spam or junk, we are not stupid. Please resolve your problem!
    I can not login 4 days already,

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  4. Anonymous
    2024-12-23T20:17:12+00:00

    I not receiving the verification code for account sign-in

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