Outlook 2019 - App Search field

Stupid bot-answer, solving nothing the user complained about!

I have the exact same issue. This "App Search" appeared out of nothing today. It just takes up space and doesn't do anything. You can't click it, type in it or anything else. It's just there.

Starting Outlook in Safe-Mode doesn't change it. It's still there.

This is my Version: Microsoft® Outlook® 2019 MSO (Version 2401 Build 16.0.17231.20182) 32 Bit

I don't know if Eleni is a real person, or an AI bot but, the style of the response is not at all helpful. This new, inoperative field has appeared due to an update so, recommending updates and removing add-ins is not at all helpful. It really does seem that Microsoft has created this glitch and it would be best if Microsoft owned that and just told us when it will be fixed - no doubt by yet another update.

Software is complex and you won't always get it right, we know that and we really do appreciate the generally great job you do maintaining and updating this enormously complex family of software products. However, wasting time with generic trouble shooting advice for a very specific bug is not really being helpful, or kind to your customers.

Having to reinstall the entire application sounds like another bad dodge plus, you talk about "Office 365 application" but, this is Outlook 2019 on the desktop.

Hi all,

The Outlook Team implemented a fix and its currently anticipated in the February 13th public update. To formally track the issue, I posted a Known Issue article, Outlook unexpectedly has an App Search bar above the message list - Microsoft Support.

Well Lady's and Guys I figured it out !

It was the last update done to outlook 2019 in my case.

I reverted to : Microsoft® Outlook® 2019 MSO (Version 2312 Build 16.0.17126.20126) 32-bit

Looks like the .. One of the above was the problem update ! ^^^^^^^^^^^^^^

I closed all outlook and word all Office products ..

And used this command to change product version and get rid of the update that caused this problem!

YOUR UPDATE VER WILL / MAY / CAN BE DIFFERNT updatetoversion=16.0.17126.20126

SO PLEASE CHECK TO MAKE SURE YOU GET THE RIGHT ONE ..

I Used CMD with admin takes a wile! So be patient! ..

"C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.17126.20126

Here is a write up on how to do it.

https://www.slipstick.com/outlook/uninstall-update-office-click-run/

or here :

https://office-watch.com/2023/microsoft-office-update-one-click-force/

Look here your version you want to revert back to ..

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date

FIXED !