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Hi running Outlook 16.79 on Mac Sonoma 14.0 (23A344) and search function doesn't work at all. Any tips would be much appreciated, thanks
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Tried everything including getting a Mac engineer to check things over. Reverted to legacy. Microsoft please sort out the bugs
Hi Alex,
I have the same issue on multiple Macs. Having said that, there MUST be an issue with the search. I've actually had it a long time, but I never go around to dealing with it. I have to go to my Windows computer most of the time to search my email.
The results I get are not complete. for example, I have a to do email to myself. when I search To Do, I get way to many results especially because I search for the subject only. The results to not even have "To Do" in the subject.
Also, my settings, search option does not have a reindex option. I actually looked for that before writing. I've been in IT since 1985 FYI. I'm not the average used, but this is a problem I can't solve.
What other thoughts do you have?
Rob
SOLVED thanks to reading this thread: I had the same issue, currently running Outlook for Mac in legacy mode. Issue started after updating to Sonoma v14.3.
Settings > Siri & Spotlight > scroll to bottom > Spotlight Privacy > + > iMac > Macintosh HD > Choose
At this point I tried to remove but got the message an error had occurred. I restarted then was able to remove Macintosh HD from the privacy window, select done and all working again.
On October 9th 2023, I rebooted my Mac. Then I started Outlook which automatically switched to the "New Outlook" mode. Unfortunately, many old Outlook items could not be imported. So I switched back to the Classic Outlook only to discover that I could not search e-mails before my last reboot (on October 9th 2023).
Since then I have tried all possible solutions listed in : https://www.macsonik.com/blog/fix-outlook-search-not-working-on-mac/
but they all failed.
I checked your message above and:
I really need to access my e-mails older than October 9th 2023. Can you please help me ?
Thanks in advance.
Pierre Richard
This has to be a bug with Outlook/Sonoma. I've tried everything but to no avail.
Like others, I've had to go back to legacy mode which seems to work.
I only hope Microsoft take note of this and fix it ASAP.