Search not working on Outlook 16.79 on Mac Sonoma

Anonymous
2023-11-15T00:48:51+00:00

Hi running Outlook 16.79 on Mac Sonoma 14.0 (23A344) and search function doesn't work at all. Any tips would be much appreciated, thanks

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

78 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-01-04T14:30:42+00:00

    Update:

    I think I managed to solve my issue with this by --> Preferences --> Siri and Spotlight --> Spotlight Privacy --> add by using + choosing "MacIntosh HD".

    Directly afterwards I deleted "MacIntosh HD" from the very same list, shut down and started the computer again and then search works in Outlook, ver 16.80

    //T

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-01-04T19:53:20+00:00

    I've been having the same issue. The official response is not very helpful as many others have pointed out. I did find a possible solution that has helped out a bit. In the app, go to Tools> Accounts. Highlight the account you want to fix the search on and go to the bottom right-corner dropdown. Click "Account Reset." When it reopened, my searches were working much better. Not perfect but way more usable than before. Hope this helps others.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-01-09T13:45:03+00:00

    This just worked for me, to reclaim the Search function. Outlook version 16.80. MacOs 14.2.1:

    No terminal commands needed.

    Step 1) Re-Index your HDD

    1. Open System settings and select Siri and Spotlight.
    2. Scroll down and click the Spotlight Privacy.
    3. Drag the Macintosh HD to the Privacy tab.
    4. From the Privacy window, select the HD and then click the minus (-) button

    near the bottom left of the window.

    1. Restart computer and re-add (+) the HD to the Siri and Spotlight Privacy window. This will start re-indexing. Re-indexing may take several hours

    Step 2) When re-indexing is done, enable and then immediately disable New Outlook feature. Disable is done by "Revert to legacy outlook" in Outlook Help menu.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-01-10T20:25:56+00:00

    Step 2) When re-indexing is done, enable and then immediately disable New Outlook feature. Disable is done by "Revert to legacy outlook" in Outlook Help menu.

    I think this topic is about the New Outlook?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-01-10T22:48:08+00:00

    This is in response to requests for assistance on page one of this thread: Loss of operational Search function in Outlook for Mac, for those of us choosing to use Legacy Outlook.

    Was this answer helpful?

    0 comments