Search not working on Outlook 16.79 on Mac Sonoma

Anonymous
2023-11-15T00:48:51+00:00

Hi running Outlook 16.79 on Mac Sonoma 14.0 (23A344) and search function doesn't work at all. Any tips would be much appreciated, thanks

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-12-22T14:11:28+00:00

    "Outlook > Preferences > Search" is not available in the New Outlook which is where the problem we are discussing is occurring. None of the other things work either, at least in my case.

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  2. Anonymous
    2023-12-22T08:36:44+00:00

    If you cannot find the path "Outlook > Preferences > Search" you're probably using Outlook in "Outlook Legacy" mode (instead of the "New Outlook"). So, the step 3 described in the solution by AlexChen is not available. 3. Check your search settings: Make sure that your search settings are configured correctly. Go to Outlook > Preferences > Search and make sure that the correct folders are selected for search.

    In my case (Ventura/Outlook 2016) the following steps fixed the issue:

    Step 1) Type the following command in your terminal: sudo mdutil -a -i off sudo mdutil -a -i on

    Step 2) Re-Index your HDD:

    • Open System settings and select Siri and Spotlight.
    • Scroll down and click the Spotlight Privacy.- From the Finder menu select "Go > Computer".- Drag the Macintosh HD to the Privacy tab and wait for some time.- From the Privacy window, select the HD and then click the minus (-) button near the bottom left of the window.

    Step 3) The strangest one:

    From Outlook do this: Enable && Disable "New Outlook" Feature

    I know, I know... step 3) seems like an absurd step (activate the option and then deactivate it immediately afterwards) but thanks to what seems like a nice function of the new outlook, step 3) is mandatory for the success of the procedure

    That's it.

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  3. Anonymous
    2023-12-21T17:35:32+00:00

    None of this works. When is this going to be fixed ?

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  4. Anonymous
    2023-12-08T23:26:39+00:00

    I did option one, no change.
    I did option two, no change.
    I can't figure how to do option three. On a Mac, I cannot find the path
    Outlook > Preferences > Search
    When I am in Outlook and go to the ribbon at the top, I do not see Preferences or Search anywhere, not even after checking all the dropdown options. This is where a live chat or a call would save boo coos of time. Please respond.

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  5. Anonymous
    2023-12-03T11:20:09+00:00

    I use only the "Outlook Legacy" (the "New Outlook" is still an immature product for my needs).

    So in step 3, I switched from 'Outlook Legacy' to 'New Outlook' and then switched back immediately from 'New Outlook' to 'Outlook Legacy'.

    I have no idea how step 3 played a role in solving the problem. In any case, it is part of the procedure I followed (I don't know if skipping it would lead to the same results).

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