Search not working on Outlook 16.79 on Mac Sonoma

Anonymous
2023-11-15T00:48:51+00:00

Hi running Outlook 16.79 on Mac Sonoma 14.0 (23A344) and search function doesn't work at all. Any tips would be much appreciated, thanks

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-01-09T13:45:03+00:00

    This just worked for me, to reclaim the Search function. Outlook version 16.80. MacOs 14.2.1:

    No terminal commands needed.

    Step 1) Re-Index your HDD

    1. Open System settings and select Siri and Spotlight.
    2. Scroll down and click the Spotlight Privacy.
    3. Drag the Macintosh HD to the Privacy tab.
    4. From the Privacy window, select the HD and then click the minus (-) button

    near the bottom left of the window.

    1. Restart computer and re-add (+) the HD to the Siri and Spotlight Privacy window. This will start re-indexing. Re-indexing may take several hours

    Step 2) When re-indexing is done, enable and then immediately disable New Outlook feature. Disable is done by "Revert to legacy outlook" in Outlook Help menu.

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  2. Anonymous
    2024-01-04T19:53:20+00:00

    I've been having the same issue. The official response is not very helpful as many others have pointed out. I did find a possible solution that has helped out a bit. In the app, go to Tools> Accounts. Highlight the account you want to fix the search on and go to the bottom right-corner dropdown. Click "Account Reset." When it reopened, my searches were working much better. Not perfect but way more usable than before. Hope this helps others.

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  3. Anonymous
    2024-01-04T14:30:42+00:00

    Update:

    I think I managed to solve my issue with this by --> Preferences --> Siri and Spotlight --> Spotlight Privacy --> add by using + choosing "MacIntosh HD".

    Directly afterwards I deleted "MacIntosh HD" from the very same list, shut down and started the computer again and then search works in Outlook, ver 16.80

    //T

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  4. Anonymous
    2024-01-04T12:31:31+00:00

    Hello,

    I have the same problem and I'm following your troubleshooting steps, the first one is checked. However, when I go for "search" in "preferences" I can't find "search".

    (I tried to enclose a screenshot but when using "Insert image it just returns "Upload failed"...)

    What to do? //Thomas

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  5. Anonymous
    2024-01-03T17:17:12+00:00

    Where can I find "Preferences" in your rebuild recommendation "Rebuild the search index: Sometimes the search index can become corrupted, which can cause issues with search. To rebuild the search index, go to Outlook > Preferences > Search > Indexing > Rebuild***.***"

    I have Outlook version 16.8 and subscribe to Microsoft 365. I see "settings" but not "preferences", and "settings" does not contain a spotlight search.

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