Teams Add-in not showing in Outlook

Anonymous
2023-10-09T15:50:08+00:00

I have started having an issue where the Teams Meeting option is not showing up on the ribbon with using the Outlook calendar (three computers so far). It appears the add-in loads correctly, but the icon is not on the ribbon.

I have uninstalled both MS Office and Teams and reinstalled. I have also made sure the load behavior in the registry is correctly set to 3. Two fo the three computers started working out of the blue. The third one the Teams icon is still missing.

I also went to %localappdata%\Microsoft\Outlook\ deleted all the data and started Outlook again. Nothing. The Teams Meeting option is still not showing.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-10-31T16:40:19+00:00

    We've been working with Microsoft support on this issue for about 2 weeks now. They've reviewed event logs, Outlook logs, and Teams logs and so far, they have found nothing helpful. This issue doesn't seem to be impacting all Microsoft customers but there are certainly a lot of us. What do we have in common? We are using Office 2019. We have Outlook add-ins for iManage and Litera. I've reviewed event logs of some users who recently reported the issue and found that, with 3 out of the 3 that I checked, they had just restarted their computer shortly before the issue was noticed. The logs also appeared to indicate that updates were installed during that restart and there were logs indicating a reconfiguration of Office (uninstall/install) had occurred.

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  2. Anonymous
    2023-10-31T15:14:52+00:00

    It seems that going back to Teams Classic is the only way to restore the Teams for Outlook addin.

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  3. Anonymous
    2023-10-30T22:00:33+00:00

    My "updates" re-installed Skype for Business (application AND Meeting Add In), removed the MS Teams addin, unable to switch it back even with a FULL repair?

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  4. Anonymous
    2023-10-26T18:55:08+00:00

    THANKS - rolling back to Teams Classic restored the Outlook addin for my users laptop (MSO 64-bit) as well as on mine (MSO 32-bit). You think they would test a bit more before uncorking a new "improved" version....

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  5. Anonymous
    2023-10-24T19:30:19+00:00

    Go back to Teams version 1.6 (aka Classic). The Teams add-in will reappear in Outlook. Direct link to Teams Classic: https://go.microsoft.com/fwlink/?linkid=2187327

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    10+ people found this answer helpful.
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