Teams Add-in not showing in Outlook

Anonymous
2023-10-09T15:50:08+00:00

I have started having an issue where the Teams Meeting option is not showing up on the ribbon with using the Outlook calendar (three computers so far). It appears the add-in loads correctly, but the icon is not on the ribbon.

I have uninstalled both MS Office and Teams and reinstalled. I have also made sure the load behavior in the registry is correctly set to 3. Two fo the three computers started working out of the blue. The third one the Teams icon is still missing.

I also went to %localappdata%\Microsoft\Outlook\ deleted all the data and started Outlook again. Nothing. The Teams Meeting option is still not showing.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-10-24T19:30:19+00:00

    Go back to Teams version 1.6 (aka Classic). The Teams add-in will reappear in Outlook. Direct link to Teams Classic: https://go.microsoft.com/fwlink/?linkid=2187327

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  2. Anonymous
    2023-10-12T12:11:33+00:00

    Did you switch to the new Teams windows client? It seems the new client is not compatible with the meeting add-in.

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  3. Anonymous
    2024-01-17T15:47:20+00:00

    Here is another option to manually mitigate the missing Teams Add-in that I have seen work for several internal users.

    1. Uninstall the Teams Meeting Add-in MSI from Windows Apps > Installed apps:

    1. Close Outlook and quit New Teams from the Task tray.
    2. Restart New Teams.
    3. This will force "New Teams" to reinstall the Teams Meeting Add-in which should fix the issue, once it's running and you see Teams Meeting Add-in in the list of installed apps again, restart Outlook and it should be working again.

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  4. Anonymous
    2023-10-13T14:39:25+00:00

    I just had my Office "repaired" and have the New Teams thanks to my IT department. If "new" Teams isn't compatible, how do I get the previous version. This is super annoying.


    Update - I logged into Office in the browser, went to apps and then downloaded Teams from there. It's the older Teams that is compatible with Outlook. So I'm back to where I was.

    Apparently per my IT team, there is also a new version of Outlook that doesn't need a Teams add-in (if I remember right). So you have to have the "new" Teams and "new" Outlook to be able to create a new calendar event and have the option to make it a Teams meeting (or whatever they will call it). MSFT has been selectively pushing BETA to various people, as well, in some random fashion. They better not do it to me. And they better make sure whatever they push is compatible with the rest of Office.

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  5. Anonymous
    2023-10-09T20:05:02+00:00

    Dear M. Shane Stecher,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    Based on your description, I understand that you have a query "Teams Add-in not showing in Outlook."

    I'm sorry to hear that you're experiencing this issue. Have you tried enabling the Teams Meeting add-in manually? Open Outlook and click on "File" in the top left corner > Click on "Options" and then select "Add-ins" > In the "Manage" dropdown menu, select "COM Add-ins" and click "Go" > Check the box next to "Microsoft Teams Meeting Add-in for Microsoft Office" and click "OK" > Restart Outlook and see if the Teams Meeting option appears on the ribbon.

    If this doesn't work, you can try repairing your Office installation by going to "Control Panel" > "Programs and Features" > right-click on "Microsoft Office" > select "Change" > select "Repair" and follow the prompts.

    If the issue persists, please let me know and we can explore other options.

    I hope the above information will be helpful. Please feel free to let me know if there are any updates or if I've got you wrong. If still have any concern, please let me know so I can provide further suggestion.

    Sincerely,

    De Paul | Microsoft Community Moderator

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