Outlook attachments showing in body of email rather than attached to it

Anonymous
2024-01-17T23:43:42+00:00

We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

50 answers

Sort by: Oldest
  1. Anonymous
    2024-06-03T18:08:00+00:00

    This did not work. She is using HTML when she sends an email with an attachment. it takes forever for an attachment to be added to an email.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-06-07T20:41:47+00:00

    I was having the same issue. I found the issue to be with Adobe. I closed Adobe and signed back in and it worked. Hope this works for everyone else.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-10T18:53:41+00:00

    I have found the solution that worked for me as follows:

    1. File > Options
    2. Select Mail tab
    3. Under Compose messages change select HTML on Compose message in this format

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-20T18:15:30+00:00

    This is absurd, why does MS not want people to see attachments. When sending images of high quality, it doesn't show up as an attachment, but rather in the body of the message, which defeats the purpose of sending a large file in the first place. (IF you want to print it out). I second this request!!!!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-07-01T14:14:28+00:00

    I Have this same issue. I have followed the suggested steps with no luck.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments