Outlook attachments showing in body of email rather than attached to it

Anonymous
2024-01-17T23:43:42+00:00

We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-31T17:53:20+00:00

    Well, shortly after I posted this original post, mine started doing the same thing and a bit of research indicated that this was a new Microsoft setting. It now does the same thing for everyone in our organization. At this point, I'd just like to submit a request to Microsoft to further change the setting so that the attachment icon still shows in the email folders.

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  2. Anonymous
    2024-02-05T15:07:28+00:00

    I second this request, "change the setting so that the attachment icon still shows in the email folders".

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  3. Anonymous
    2024-02-12T20:13:19+00:00

    I support this request as well. Our users are frustrated by it. Please change the setting so that the attachment icon still shows in the email folders. Thank you!

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  4. Anonymous
    2024-02-21T03:59:21+00:00

    I'm having the same problem. This has been going on for me for months now.

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  5. Anonymous
    2024-03-04T17:20:57+00:00

    Has there been a fix for this yet? I've spent hours trying to correct this attachment issue at no avail.

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