For the past few weeks, I've encountered the same issue where Outlook defaults to attaching documents as links instead of traditional email attachments. While I’m familiar with the HTML workaround, this is not the issue here. This is a new default setting of Outlook that cannot be changed.
I strongly recommend reverting to the previous functionality that allowed both options—attaching files as either links or direct attachments. Each serves a distinct purpose:
- Attachments: I use them to grab the reader's attention, as recipients are more likely to open an attachment than click on a link. Attachments are also easily recognizable in Outlook, indicated by a small icon, which helps in identifying emails that require reading or review. Moreover, being able to filter emails with attachments is crucial for quickly finding specific messages in my inbox.
- Links: These are useful for referencing documents without requiring immediate attention. They allow recipients to access resources as needed rather than prompting an immediate review.
I understand that a limitation of attachments is that they don’t remain in the email thread after the initial message. However, a potential solution could be automatically converting attachments into links in replies, ensuring the entire email thread retains access to the original information shared.
Until more user research is conducted to address this issue, I urge you to restore the previous version. Links are often overlooked, as many people associate them with external websites rather than important documents, causing materials to go unread.
Many thanks!