Using Classic Outlook on Windows for personal email, calendar, and contact management
This is a worthless reply. We can get wrong answers from GenAI on our own, you don't need to share them with the world.
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We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.
Using Classic Outlook on Windows for personal email, calendar, and contact management
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This is a worthless reply. We can get wrong answers from GenAI on our own, you don't need to share them with the world.
I asked AI an told me to do this (problem solved, I changed it to plain text)
When Outlook is attaching files in the message body instead of the attachment field, it usually means the email is being composed in Rich Text Format (RTF). This format can embed attachments directly in the body, often making them appear as icons within the text.
✅ Solution: Change the Email Format to HTML or Plain Text
Here’s how you can fix it:
📌 For a Single Email:
📌 To Change the Default Format for All Emails:
Why This Happens
Once you switch to HTML or Plain Text, attachments will go to the proper Attachments section of the email.
Let me know if you need help changing this in a specific version of Outlook (e.g., Outlook 365, Outlook 2019, Web, etc.).:
You are most Welcome Jerry,
Have a good one :)
Best regards,
David
Thanks for that. To me it was not an obvious solution. I don't think that I had previously changed it to Aa Rich Text.
Best regards,
Jerry
Open a new mail -> Format Text -> switch select "Aa HTML" instead of "Aa Rich Text"