Outlook attachments showing in body of email rather than attached to it

Anonymous
2024-01-17T23:43:42+00:00

We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-22T08:12:57+00:00

    Only today i encountered this issue out of nowhere, really! And this worked for me! Thanks a bunch!

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  2. Anonymous
    2024-07-17T23:34:25+00:00

    this totally worked Thank you! (It had been set to rich text format.)

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  3. Anonymous
    2024-06-03T18:08:00+00:00

    This did not work. She is using HTML when she sends an email with an attachment. it takes forever for an attachment to be added to an email.

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  4. Anonymous
    2024-05-19T21:34:49+00:00

    i am facing the same issue recently which is was fine before this happen. Could not find any solution to fix it.

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  5. Anonymous
    2024-01-31T06:59:19+00:00

    Hello CM.1550,

    Since yours is working well please try the following troubleshooting steps:

    1. Open Outlook in safe mode - Microsoft Support
    2. Repair your Outlook.

    If the issue persists please kindly follow the steps below to create a new Outlook profile:

    1. Select the Windows icon, type Control Panel in the search box, and select it.
    2. In the Control Panel, search Mail, and select it.
    3. The Mail icon won't appear unless you have Outlook installed and have run the program at least once. The Mail Setup dialog box opens. The mail dialog in Control panel
    4. Click Show Profiles.
    5. Click Add.
    6. Type a name for the profile, and then click OK. New Profile dialog
    7. Add an e-mail account to use in your profile by following the directions on your screen.

    We are looking forward to your reply. Thank you for your cooperation.

    Regards,

    Community Moderator

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