Outlook attachments showing in body of email rather than attached to it

Anonymous
2024-01-17T23:43:42+00:00

We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-01-02T18:55:07+00:00

    HAS ANYONE AT MICROSOFT DONE ANYTHING TO RESOLVE THIS?

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  2. Anonymous
    2024-07-19T17:21:08+00:00

    I noticed the same. I switch the email I am writing or receiving to HTML and the attachment is not in the body of the email. If I open the New Outlook version then the attachment is showing up. In the New Outlook, messages are set to compose as HTML.

    I agree this is unprofessional and we should not have to ask to fix something that shouldn't be broken.

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  3. Anonymous
    2024-07-01T14:14:28+00:00

    I Have this same issue. I have followed the suggested steps with no luck.

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  4. Anonymous
    2024-06-07T20:41:47+00:00

    I was having the same issue. I found the issue to be with Adobe. I closed Adobe and signed back in and it worked. Hope this works for everyone else.

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  5. Anonymous
    2024-03-20T21:01:25+00:00

    I am using a Mac and am unable to have attachments to the message - they all appear in the body. I have tried changing format to Plain Text, not Rich...problem still persists.

    Can you please let me know the options when on a Mac.

    Thank you

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