You have hit the nail right on the head, Raines_440!!! Microsoft's insistence of increased AI (aggravating incompetence) as well as ignorant, inexperienced marketing managers, CEO, COO, CTO's and code writers for Outlook, MS 365 Exchange server and relentless software updates has bit the hand that feeds their company profits!! The millions of angry victims of the MS dictatorship of unwanted and disfunctional software changes are now storming the BASTILLE with internet negative reviews and angry feedback comments! Eat my shorts, Gill Bates! You have totally failed the number one rule of any large business: POSITIVE PR!! Your company's failure to hire BRAINS further combines with management's arrogance and non-support practices has finally gone WAY TOO FAR!. Your company's top management couldn't hit the concrete if they TRIED to throw themselves unto the street.
We, the downtrodden peasants of the "user world" have always been looked upon as neophyte, necessary evils that MS tech support has to endure. The lack of efficient customer support, compounded by IDIOTIC software changes that NEVER GET TESTED WITH BETA TESTING MODELS is the seminal reason why MS treats all of us so poorly. Attn: fellow victims of MS hooligan tactics: switch over to gmail, it's FREE
Don't hesitate because Google always sells our profiles and buying habits - ALL internet companies now do this as a regular practice. Secondly, just buy a Wordperfect software disc to install on your computers. Very reasonable, one-time-only fee paid up front. No more monthly or yearly credit card charges or other payment accounts you use. And WP is the smoothest, easiest to use Word processing ever. I used it full time 25 years ago and have long missed the "Alt Reveal Codes" function that puts MS stubborn codes to shame. Everyone can now sit back and watch the inplosion of drastic revenue dips. Let the MS flop be a lesson to the whole world of tin-foil hats that don't know S_it from Shinola! (Shinola used to be the worlds largest wax shoe polish company).