Using Classic Outlook on Windows for personal email, calendar, and contact management
I can use copilot in Word, Excel, Ppt, but not in Outlook... why?
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Hello,
I have install copilot on my desktop but I cannot for the life of me figure out how to install this into my outlook ( I am signed in). I have this and it is not working either.
Any help would be greatly appreciated.
Thank you so much.
Justin
Using Classic Outlook on Windows for personal email, calendar, and contact management
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I can use copilot in Word, Excel, Ppt, but not in Outlook... why?
All the advice provided above aren't accurate. One has to first subscribe to a Pro account before the service can function in Outlook. Is this that difficult for a moderator to say...?
Hi Justin Ortiz1,
Good day.
Thank you for posting to the Microsoft Community. We are glad to assist.
This AI-powered tool can significantly enhance your email composition experience. Here are the steps to enable it:
Remember that sometimes changes may not reflect immediately, so consider restarting your computer if needed. You can also enable Copilot in Outlook on mobile and Mac using similar steps.
If you’re still having trouble, you can try contacting Get support - Microsoft 365 admin | Microsoft Learn the support team will have access to assist remotely and collect logs to investigate the issue from the back end.
Please do not hesitate to contact me with any questions or concerns. I look forward to hearing from you.
Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Best regards,
Community Moderator
Dear ,
1, Office 365 license required and Office 365 installed in your system
2, open the outlook 365 , enable the new outlook in outlook right side
3, open , ms word and outlook 365
I got it working, thank you for help. It seemed to have something to do with the updating of the licence.