Email Attachments in the new version of outlook.

Anonymous
2024-03-15T17:11:17+00:00

I use the new version of outlook. The drop down menu for attachments, suggests three files; none is the most recent file used/saved. I have to go into my word documents folders, find the file, and open it to attach it to an email. How can I get the drop down menu of suggested files to display my most recently worked on file?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-03-21T10:38:56+00:00

    I have the same issue! I relied heavily on the recent files option. And by the way, even NON-one drive files would show up on the old version.

    Jerrys list seems exhausting and time consuming. If anyone decides to try them all and something works, please post.

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  2. Anonymous
    2024-03-17T03:33:50+00:00

    Are you saving the files to OneDrive? My list only has files saved to OneDrive, but like you they are not the most recent ones.

    If you have a button for Support on the Help tab, please contact support about this.

    You can leave Feedback for this using the Feedback button on the Help ribbon or in the Outlook Feedback Portal at https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

    By the way, you can drag and drop from File Explorer to the message. https://learn-attachment.microsoft.com/api/attachments/16404979-9a1a-47ed-a7d6-3485a1030f71?platform=QnA

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  3. Anonymous
    2024-03-15T21:19:27+00:00

    Hi Jerry,

    Thank you for such a thorough response and the possible options for correcting this issue. The drop down menu in my new version of outlook doesn't seem to have a "recent files" option (the options are: One Drive, Upload and Share, Link). I will try the other suggestions to see if they work. I'll let you know if I'm successful. Thanks jlg

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  4. Anonymous
    2024-03-15T19:41:41+00:00

    Hello Joyce,

    Thank you for reaching out to the Microsoft Community. My name is Jerry and I'm happy to help.

    I'm sorry you're experiencing this problem. I understand your issue and how important getting the drop down menu of suggested files to display your mostly recently worked on file is, allowing you to have easy access.

    There a few thing's you can try to address this issue that i will note below, please let me know if you have any questions or need need any further assistance.

    1. Ensure File is Saved: Make sure that the file you want to attach has been saved in a location that Outlook can access. If the file is saved locally on your computer or in a network location, Outlook should be able to suggest it in the attachment dropdown menu.
    2. Use Recent Items: If the file you're looking for is a recent item, you can access it directly from the "Recent Items" list within Outlook. Click on the "Attach" button in the email composition window, then select "Recent Items" from the dropdown menu. This should display a list of files that you've recently accessed or opened.

    3.Check Office Integration: Ensure that Outlook is properly integrated with your Office applications (e.g., Word, Excel, PowerPoint). Sometimes, issues with integration can prevent Outlook from accurately suggesting recent files. You can check the integration settings in Outlook's options or settings menu.

    1. Restart Outlook: Sometimes, simply restarting Outlook can resolve minor issues with attachment suggestions. Close Outlook completely and then reopen it to see if the issue persists.

    5.Check File Access Permissions: If the file you're trying to attach is located in a network folder or shared location, ensure that you have the necessary permissions to access it. Permission issues can prevent Outlook from suggesting the file in the attachment dropdown menu.

    6.Update Office and Outlook: Ensure that you're using the latest version of Office and Outlook. Updates often include bug fixes and improvements that can address issues with attachment suggestions and integration.

    7.Clear Recent Files: In some cases, clearing the list of recent files in your Office applications and then reopening them may help refresh the attachment suggestions in Outlook. You can typically find an option to clear recent files in the settings or options menu of each Office application.

    Please don't hesitate to contact me if any of the following doesn't work.

    Regards,

    Jerry

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