Emails sent on the New Outlook application are saved in the draft folder and not sent

Anonymous
2024-02-26T23:14:58+00:00

Windows 11

Microsoft 365

New Outlook

Issue is with sending from outlook.com as well as email address from an internet provider. IMAP/SMTP

Emails are saved in the draft folder and sometimes are sent after a delay of 5 minutes. The email takes another 5-10 minutes to arrive at the recipient email address.

This started on Feb 25, 2024

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-24T00:33:47+00:00

    I have much the same problem. Sent mails either get stuck in Drafts or occasionally show up in a random subfolsder. Attempts to send them from Drafts or the subfolder don't work. The only fix seems to be reverting to the old Outlook, when it's simple to fix the problem manually (but annoying to have to do it). The problem is frustrating enough for me to have abandoned using new Outlook until I hear what the fix is.

    Roger

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  2. Anonymous
    2024-03-01T10:08:30+00:00

    Just appalling that Microsoft take money for Office and can't be bothered to fix issues like this. I think I'll move to Google and Open Office

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  3. Anonymous
    2024-02-29T22:53:34+00:00

    Bryan,

    I did remove and reinstall but it didn’t make a difference.

    I’ve been struggling with this for months.

    Seems to be an Outlook 2024 issue. Everything works fine with the Windows 11 mail client.

    Thanks,

    CC

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  4. Anonymous
    2024-02-29T21:30:17+00:00

    I did reinstall the previous version of Outlook and it works fine so maybe try that. My issue was the same for my IP email address as well as my Outlook email address.

    Thanks for replying and the confirming information that is is an Outlook 2024 issue.

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  5. Anonymous
    2024-02-29T15:52:33+00:00

    I have the same issue, all sent emails go to the Drafts folder when I try to move to Outlook 2024.

    I have checked and confirmed settings. The Windows 11 email client works fine.

    This has been an ongoing issue for months and I have even deleted my email (both Outlook 2024 and the Win 11 email client) and set up again, no change.

    My provider is Charter (Spectrum). This looks like an Outlook 2024 issue, messages stop at the Drafts folder.

    I have waited for days for messages to send but no luck.

    I's sure be happy to be able to use Outlook 2024,

    Regards,

    CC

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