Emails sent on the New Outlook application are saved in the draft folder and not sent

Anonymous
2024-02-26T23:14:58+00:00

Windows 11

Microsoft 365

New Outlook

Issue is with sending from outlook.com as well as email address from an internet provider. IMAP/SMTP

Emails are saved in the draft folder and sometimes are sent after a delay of 5 minutes. The email takes another 5-10 minutes to arrive at the recipient email address.

This started on Feb 25, 2024

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-03T05:45:27+00:00

    it happens on old outlook too. but at least that has some settings that might help. Why are all my "sent" emails ending up in Draft Folder? - Microsoft Community

    thousands of threads on this topic and going back as far back as 2018 in this community. win mail was the best and again MS has some smart alec that thought it was a good idea to kill off that product just like they did with the taskbar thingy for win 11

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  2. Anonymous
    2024-12-14T01:39:16+00:00

    Hi Bryan, Thanks for contacting us and sorry for the inconveniences, I suggest you try the following steps to troubleshoot and fix your issue: - Resend the message. You can open the draft folder, double-click the email that won't send, and click Send again. You can also delete the message and rewrite it from scratch if needed. - Make sure Outlook is not offline. You can check the status at the bottom right of the Outlook window. It should say Connected. If it says Offline, click the Send/Receive tab and then click Work Offline to toggle it off. - Ensure you are connected to the internet. - Close and restart Outlook. You can exit the Outlook application and make sure it is not running in the background. You can use the Task Manager to end any Outlook processes if needed. Then, reopen Outlook and see if the issue is resolved. Let me know if this helps or if you need further assistance. Regards, Sola “Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. “ Kindly note that this is a user to user forum, we are users helping other users, we aren't Microsoft employee neither are we Microsoft agents.

    This is so pathetic!

    So now I must find a way to make my "unsafe" Outlook 2007 work again with gmail.

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  3. Anonymous
    2024-07-26T16:02:38+00:00

    Did we get an updated answer to this question? This has been happening since I did the most recent update. Sometimes I can't get the email to send until many, many tries. It's tough when I think an email has been sent only to find out that it's been sitting in my drafts.

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  4. Anonymous
    2024-07-03T19:08:07+00:00

    the delay is much more than that - i've got 3 accounts, all with the same company - all the same .com - all the same settings (pop accounts) - and for some reason, only 1 account is sending all emails to the draft folder anywhere from a half hour to an hour and a half for the longest one. not cool as my work is time sensitive and it's work that i am trying to send. i've used these same email accounts for a decade with zero issues until now - and it seems to be all around this new outlook, and the complaints of the same thing from other people are a'plenty! please fix this guys - spent a small fortune with microsoft over the years like most people, all i want is a working email program so i can get back on track

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  5. Anonymous
    2024-04-26T13:55:18+00:00

    Thank you for the reply. It is a very irritating bug. I am going to follow your solution.

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