Emails sent on the New Outlook application are saved in the draft folder and not sent

F R U S T R A T I N G !!!

Hi Sola,

I am experiencing this. When I click on send the email goes to the Drafts folder.

They have sat there since last night.

None of your suggestions to correct this worked.

Please note that when I open the message in drafts there is no send option. At the bottom there is a forward option. I have tried this and the forwarded message also did not send, and appeared in my drafts folder?

Same issue for me too. When I go into drafts to resend it, it will show I sent the same email twice.

Hi Bryan,

Thanks for contacting us and sorry for the inconveniences,

I suggest you try the following steps to troubleshoot and fix your issue:

• Resend the message. You can open the draft folder, double-click the email that won't send, and click Send again. You can also delete the message and rewrite it from scratch if needed.
• Make sure Outlook is not offline. You can check the status at the bottom right of the Outlook window. It should say Connected. If it says Offline, click the Send/Receive tab and then click Work Offline to toggle it off.
• Ensure you are connected to the internet.
• Close and restart Outlook. You can exit the Outlook application and make sure it is not running in the background. You can use the Task Manager to end any Outlook processes if needed. Then, reopen Outlook and see if the issue is resolved.

Let me know if this helps or if you need further assistance.

Regards, Sola

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None of these recommendations solves the problem. Messages stay in the drafts folder. Please give me better solutions!