Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-29T14:24:01+00:00

    After a week of painful no work, it is now working for me since 10.00 CET.

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  2. Anonymous
    2024-03-29T14:33:28+00:00

    Every time someone posts it's working, I get excited, only to try again and be let down. Still not working here.

    But happy to see it's at least working now for so many of the user names I've come to recognize over this past week!

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  3. Anonymous
    2024-03-29T14:40:44+00:00

    Same here...not working. Not able to add account.

    I'm in contact with our local IT team to get confirmation on the mail server version.

    Sooooo frustrated!!!

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  4. Anonymous
    2024-03-30T09:54:31+00:00

    Saturday, March 30th. 11 am CET. STILL NOT WORKING.

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  5. Anonymous
    2024-03-30T20:07:46+00:00

    Saturday, March 30th, 9 pm CET. Finally after 9 days without any connection to LEGACY OUTLOOK from my MacBook, it WORKS.

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