Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-26T15:55:58+00:00

    SAME IN EUROPE. 5 pm CET. STILL CANNOT CONNECT TO LEGACY OUTLOOK SINCE FRIDAY MORNING. JUST UNBELIEVABLE.

    ZERO COMMUNICATION FROM MICROSOFT.

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  2. Anonymous
    2024-03-26T19:36:09+00:00

    In my testing, this problem has been fixed.

    I also note that MS has updated Outlook to version 16.83.2

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  3. Anonymous
    2024-03-26T19:48:35+00:00

    Re: version 16.83.2

    THIS IS TOTALLY NEW as of 03/26/2024

    Microsoft Please show up and document why you have screwed us all and making no comment???

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  4. Anonymous
    2024-03-26T20:02:04+00:00

    Can't confirm it works, unfortunately - still no connection - but also no Update in Mac App Store

    (Outlook was pushed via MDM, no manual installation, no option to switch to beta channel)

    So I'm stuck with version 16.83.1 not working

    This whole situation is just ridiculous ...

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  5. Anonymous
    2024-03-26T20:04:27+00:00

    You got me all excited, but .... the problem is still not fixed for me.

    MacOS 14.4.1

    Outlook for Mac:

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