Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-24T23:31:32+00:00

    mine is not working, 7:30 EST March 24

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  2. Anonymous
    2024-03-24T23:38:29+00:00

    4 days after it stopped working, mine is finally working again. This is the most pathetic and ridiculous response to a critical tool that many of us have no choice but to use. Thanks **** for the incredible lack of care...not that I'm a bit surprised!

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  3. Anonymous
    2024-03-25T01:53:04+00:00

    is the issue resolved ?

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  4. Anonymous
    2024-03-25T01:59:20+00:00

    The issue has been resolved for me now.

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  5. Anonymous
    2024-03-25T02:06:27+00:00

    Hi MS Team,

    What is the status of Legacy Outlook (Mac) sync issue?

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