Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-23T13:17:18+00:00

    Still not fixed!!!!

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  2. Anonymous
    2024-03-23T14:05:30+00:00

    Using version 16.83.1. This is a severe disruption, very penalizing as impossible to work with the new (poor) outlook. Pro active communication would have been welcome and urgent fix - even if temporary. Wait desperately to get this fixed.

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  3. Anonymous
    2024-03-23T14:35:59+00:00

    how soon before new outlook has all the features that are missing from legacy outlook?

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  4. Anonymous
    2024-03-23T14:46:59+00:00

    Do not know but urgency is to get access to legacy outlook which is impossible now for 2 days. It’s 4 pm CET Saturday and still impossible to connect from MacBook to Legacy Outlook!

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  5. Anonymous
    2024-03-23T14:49:10+00:00

    Please help. It is paramount to get legacy working again or I will finally leave outlook for mac products. thank you

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