Why is Mac Outlook Legacy not working today?

Anonymous

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

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Anonymous

2024-03-28T14:58:43+00:00

Update from east coast in the US, as of March 28, 10:22 am ET mine finally synced on legacy outlook.
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Anonymous

2024-03-28T14:03:09+00:00

Hello from sunny Estonia -

Just tried to make Legacy work on my main 0S365 work account - FAIL

But uselessly works on my OS365 home account

They screw us about
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Anonymous

2024-03-28T13:46:07+00:00

Update from Sweden!

One of my colleagues switched back to LEGACY and it works.

In my case, I did remove the account in LEGACY mode and now I'm not able to add it again. So studied 😫

I'm just getting the error message "Unable to add account. Please check your credentials and try again"

Note: I'm trying to add MS365 account.
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Anonymous

2024-03-28T08:26:06+00:00

Still it does not work until thursday at 9.26 CET.

Hope Microsoft does not fall into the 90% syndrome!

https://t2informatik.de/en/smartpedia/90-percent-done-syndrome/
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Anonymous

2024-03-28T07:46:13+00:00

Please as they hurry up with the Fix as I need V LEGACY and using suboptimal "NEW " is disrupting my work
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