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I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.
If they switch to New Outlook, no issues. Online is also working.
Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.
Please advise.
Using older versions of Outlook for Mac for personal email and calendar
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it started to push the data through.
Seems like the issue has been solved.
Version 16.83.1 (24031813)
MacOS Sonoma 14.4
Microsoft's "update" is that the problem seems to be resolved, but 100% it is not.
Outlook 16.83.1
MacOS 12.7.4
3:36 P.M. EDT
What build is your mailbox running?
Still not working in Europe at 20.20 CET.
Something that I realized is that the accounts are not in the same sever. I tested with 3 accounts and only mine (the updated one) failed
Yes, you need to be admin (Office 365 admin) to check this info
You need to open powershell (as admin -right click run as admin-) and run this command
Set-ExecutionPolicy RemoteSigned
Install-Module -Name ExchangeOnlineManagement
after the install and several Yes you can connect to your tenant using
Connect-ExchangeOnline -UserPrincipalName ******@yourdomain.com
After that you can check every mailbox using
Get-Mailbox ******@yourdomain.com | fl *version
It should return something like this
AdminDisplayVersion : Version 15.20 (Build 7409.32) <--- this version is the one that seems to be working
ExchangeVersion : 0.20 (15.0.0.0)