Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-26T08:46:14+00:00

    Yep, the legacy versione started to be OK for me here in Italy from Sunday evening.

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  2. Anonymous
    2024-03-26T07:55:43+00:00

    5th DAY WITH NO SERVICE FOR CONNECTING TO OUTLOOK LEGACY FROM MACBOOK.

    ZERO COMMUNICATION FROM MICROSOFT FOR 3 DAYS ON WHEN THIS MAJOR ISSUE WILL GET FIXED - WONDERING IF IT WILL BE EVEN FIXED. TUES 26 MARCH 9 am CET.

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  3. Anonymous
    2024-03-26T00:09:58+00:00

    I updated to Sonoma 14.4.1 but I still have the same problem. IT DOES NOT WORK!

    I am on Outlook 16.83.1 (24031813).

    Microsoft is really disappointing me. Are they reading these messages?

    I tried to switch to the new Outlook, but it does not import the calendar items and contacts. I cannot see the inbox, drafts and sent items. Some people reported that it works with the new Outlook, but it isn't true for me. I am completely stuck since friday.

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  4. Anonymous
    2024-03-25T22:18:38+00:00

    The problem is still NOT solved for me.

    Sonoma 14.4

    Outlook 16.83.1 (24031813)

    h.22.43 CET

    Same here — wasn't working in Monterey (as previously posted) and I now upgraded to Sonoma 14.4.1, and it doesn't matter. Legacy Outlook is still not syncing/connecting.

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  5. Anonymous
    2024-03-25T21:43:47+00:00

    The problem is still NOT solved for me.

    Sonoma 14.4

    Outlook 16.83.1 (24031813)

    h.22.43 CET

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