Why is Mac Outlook Legacy not working today?

Anonymous

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

181 answers

Anonymous

2024-03-26T22:20:50+00:00

Mac OS 14.4.1

Outlook 16.83.2

and nothing works on tue at 23.20 CET. Still the same problem since friday. It's time to advertise this Microsoft poor performance on social media.
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-26T20:04:27+00:00

You got me all excited, but .... the problem is still not fixed for me.

MacOS 14.4.1

Outlook for Mac:
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-26T20:02:04+00:00

Can't confirm it works, unfortunately - still no connection - but also no Update in Mac App Store

(Outlook was pushed via MDM, no manual installation, no option to switch to beta channel)

So I'm stuck with version 16.83.1 not working

This whole situation is just ridiculous ...
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-26T19:48:35+00:00

Re: version 16.83.2

THIS IS TOTALLY NEW as of 03/26/2024

Microsoft Please show up and document why you have screwed us all and making no comment???
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-26T19:36:09+00:00

In my testing, this problem has been fixed.

I also note that MS has updated Outlook to version 16.83.2
Was this answer helpful?

0 comments No comments