Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-28T07:34:39+00:00

    Thursday, March 28th . 8:30 am CET: STILL NOT WORKING. In few hours we will celebrate 1 FULL WEEK without LEGACY OUTLOOK connection. STILL NO COMMUNICATION from MICROSOFT.

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  2. Anonymous
    2024-03-28T07:27:28+00:00

    Legacy outlook started working! THANK YOU!!!!! So grateful!

    Can't confirm, my account is still not working.

    Will inform support team now to raise ticket with MS Exchange support - obviously they do not follow that thread and somehow seem to not really care at all.

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  3. Anonymous
    2024-03-28T05:44:06+00:00

    Legacy outlook started working! THANK YOU!!!!! So grateful!

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  4. Anonymous
    2024-03-28T02:19:02+00:00

    Still not working for me either. The New Outlook and web browser options are fine for an hour of downtime or 1 day but all week. Seriously! Please fix this.

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  5. Anonymous
    2024-03-27T22:15:54+00:00

    Stlll not working until 27 March at 23.15 CET

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