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I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.
If they switch to New Outlook, no issues. Online is also working.
Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.
Please advise.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
5th DAY WITH NO SERVICE FOR CONNECTING TO OUTLOOK LEGACY FROM MACBOOK.
ZERO COMMUNICATION FROM MICROSOFT FOR 3 DAYS ON WHEN THIS MAJOR ISSUE WILL GET FIXED - WONDERING IF IT WILL BE EVEN FIXED. TUES 26 MARCH 9 am CET.
I updated to Sonoma 14.4.1 but I still have the same problem. IT DOES NOT WORK!
I am on Outlook 16.83.1 (24031813).
Microsoft is really disappointing me. Are they reading these messages?
I tried to switch to the new Outlook, but it does not import the calendar items and contacts. I cannot see the inbox, drafts and sent items. Some people reported that it works with the new Outlook, but it isn't true for me. I am completely stuck since friday.
The problem is still NOT solved for me.
Sonoma 14.4
Outlook 16.83.1 (24031813)
h.22.43 CET
Same here — wasn't working in Monterey (as previously posted) and I now upgraded to Sonoma 14.4.1, and it doesn't matter. Legacy Outlook is still not syncing/connecting.
The problem is still NOT solved for me.
Sonoma 14.4
Outlook 16.83.1 (24031813)
h.22.43 CET
it started to push the data through.
Seems like the issue has been solved.
Version 16.83.1 (24031813)
MacOS Sonoma 14.4