Message blocked because it contains content identified as spam. AS(4810) - PDF issue

Anonymous
2023-11-06T05:01:14+00:00

I am trying to send a PDF attachment and I keep getting the message that it's been identified as spam. I haven't had this issue until tonight, and PDF attachments worked 24 hours ago. This is happening from multiple recipients: Gmail, Yahoo, .me, etc.

Things I've tried:

Test emails without the attachment (they go through)

Test emails with a different PDF attachment that I sent yesterday (they don't go through)

Test emails with different text in the subject and message body, and with the attachment (they don't go through)

Test emails with the file as a .fdx (Final Draft) rather than PDF (they go through)

Test emails as a One Drive link rather than an attachment (they go through)

Renaming the PDF file (it doesn't go through)

So it appears to be a PDF issue. I'm accessing Outlook on my browser using Chrome on a MacBook Pro. For work purposes I need to be able to send PDF documents as attachments, so I'm hoping to get this figured out soon. I work in a television writer's room so 7 million viewers are depending on me!

Thanks so much for any advice!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-11-06T15:42:23+00:00

    I had this same issue, it appears to be an issue with the updated version of Microsoft outlook. I reverted back to the old version and the issue doesn't appear to happen now. Hope this helps!

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  2. Anonymous
    2023-11-06T15:50:09+00:00

    I am having the exact same problem, and that is already me causing a lot of trouble at work because I need to send some sensitive documents (Electronically signed). My supervisor cannot wait anymore. What is the problem?

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  3. Anonymous
    2023-11-06T15:55:07+00:00

    Another +1 here. My account was recently compromised, maybe they are blocking them to stop an exploit? would be nice to have an official word on this

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  4. Anonymous
    2023-11-06T16:04:30+00:00

    Hi,

    Try sending it as a link if you use One Drive.

    Or you can send it via Mobile device.

    Good luck!

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  5. Anonymous
    2023-11-06T16:06:06+00:00

    Tnx Kim!

    Used the workaround personally....however if it continues I'll use the rollback.

    Let's hope it will be resolved ASAP

    Regards!

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