Message blocked because it contains content identified as spam. AS(4810) - PDF issue

Anonymous
2023-11-06T05:01:14+00:00

I am trying to send a PDF attachment and I keep getting the message that it's been identified as spam. I haven't had this issue until tonight, and PDF attachments worked 24 hours ago. This is happening from multiple recipients: Gmail, Yahoo, .me, etc.

Things I've tried:

Test emails without the attachment (they go through)

Test emails with a different PDF attachment that I sent yesterday (they don't go through)

Test emails with different text in the subject and message body, and with the attachment (they don't go through)

Test emails with the file as a .fdx (Final Draft) rather than PDF (they go through)

Test emails as a One Drive link rather than an attachment (they go through)

Renaming the PDF file (it doesn't go through)

So it appears to be a PDF issue. I'm accessing Outlook on my browser using Chrome on a MacBook Pro. For work purposes I need to be able to send PDF documents as attachments, so I'm hoping to get this figured out soon. I work in a television writer's room so 7 million viewers are depending on me!

Thanks so much for any advice!

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-06T19:02:43+00:00

    I use this computer for business and need to send attachments to people I work with or correspond with. Please give me full directions on how to send attachments on this computer without having them blocked. I am not real literate on using a computer.

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  2. Anonymous
    2023-11-06T19:05:39+00:00

    I hope they fix this soon. I wonder if its even been elevated / enough complaints for it to hit the radar yet ? Please select 'me too' if anyone new is reading this so it will hit the radar at MS...thanks.

    PS - the plain text workaround worked for me.

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  3. Anonymous
    2023-11-06T19:06:28+00:00

    Same Problem, thanks AndrewZuber for calling it out, I wonder who has to fix it, Microsoft or adobe....

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  4. Anonymous
    2023-11-06T19:16:16+00:00

    SOOOO HELPFUL!!

    You are a smart person and problem solver! Thank you for sharing this workaround!

    Hopefully they fix this soon!

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  5. Anonymous
    2023-11-06T19:28:24+00:00

    Same problem here, very frustrating

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