How to stop delete key from deleting the entire email in outlook?

Anonymous
2024-02-18T13:18:35+00:00

When I press delete - like in any other Microsoft tool, i mean delete the immediate text. But for some reason, Outlook started to use this key to delete e-mail. Where can I swich it off?

It´s really frustrating, I really wonder how people at Microsoft think. For example, they added annoying function where I have to first confirm editing a Word file before I start editing it (WHY?). But now I can accidentally delete an entire e-mail by a very predictable action. WHY! Just stop changing things for worse. Everytime I reinstall my windows, I need to go through the ordeal of swiching all these "bright ideas" off.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-02-24T19:31:31+00:00

    The proposed fix absolutely does NOT work. Summary:

    PROBLEM: When an email in Outlook (I am using 2016) is selected, pressing DELETE button on your keyboard is catastrophic. It:

    • deletes the email locally, nothing is saved in trash or deleted items
    • there is no confirmation, no prompt to delete
    • it also goes to the mail sever and deletes the email there too!!

    This is unacceptable. Since I have two PCs and one keyboard things get confusing so I often delete emails by accident. This is a complete "nuke" and you don't even know what you deleted.

    I also tried removing my bluetooth keyboard and replaced it with a wired USB keyboard. It makes no difference.

    I also have "Prompt for confirmation before permanently deleting items" checked - also makes no difference.

    Why is this not being fixed?

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  2. Anonymous
    2025-02-20T23:40:07+00:00

    I am using the Logitech K650 Bluetooth keyboard and having the same issue. when pressing the delete button to remove the writing, it deletes the whole email and sent to the deleted items. I tried file - option - advanced - reading pane - unlclicking but it did not work.

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  3. Anonymous
    2025-02-04T20:30:23+00:00

    This also worked for me! Thanks!

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  4. Anonymous
    2025-02-04T16:02:49+00:00

    This does work, you just have to close Outlook and reopen it to get the changes to take work.

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  5. Anonymous
    2025-01-19T16:08:23+00:00

    I used the solution recommended, and it worked... one time!

    Then it started doing the same thing again!

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