How to stop delete key from deleting the entire email in outlook?

Anonymous
2024-02-18T13:18:35+00:00

When I press delete - like in any other Microsoft tool, i mean delete the immediate text. But for some reason, Outlook started to use this key to delete e-mail. Where can I swich it off?

It´s really frustrating, I really wonder how people at Microsoft think. For example, they added annoying function where I have to first confirm editing a Word file before I start editing it (WHY?). But now I can accidentally delete an entire e-mail by a very predictable action. WHY! Just stop changing things for worse. Everytime I reinstall my windows, I need to go through the ordeal of swiching all these "bright ideas" off.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-07-18T15:52:17+00:00

    I also have this. Thought I was going mad - how come I keep managing to delete or archive emails. It also I found messes up sending of email because you are drafting a reply to something which you have now archived and when you press send it frequently doesn't work.

    This is utterly insane behaviour to build into the software. Stark raving bonkers. Most of us have decades of muscle memory of selecting a word to delete it and pressing the delete button (for example). But now you are going to make that action delete the email you have selected, normally of course the one you are writing a reply to.

    Utterly mad.

    Anyone got a fix yet ?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-07-17T15:45:39+00:00

    I'm also having this issue - happens both with the laptop keyboard and also with a USB (physical cord) keyboard. Desktop/full version of Outlook.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-07-17T14:17:28+00:00

    This just started happening to me as well in Outlook app (not web version). It happens with my bluetooth keyboard and also using my laptop's keyboard.

    Did a restart and it is back to working normally...for now.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-07-17T11:09:28+00:00

    I have the same problem, its ridiculous. Constantly deleting email by accident

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more