How to stop delete key from deleting the entire email in outlook?

Anonymous
2024-02-18T13:18:35+00:00

When I press delete - like in any other Microsoft tool, i mean delete the immediate text. But for some reason, Outlook started to use this key to delete e-mail. Where can I swich it off?

It´s really frustrating, I really wonder how people at Microsoft think. For example, they added annoying function where I have to first confirm editing a Word file before I start editing it (WHY?). But now I can accidentally delete an entire e-mail by a very predictable action. WHY! Just stop changing things for worse. Everytime I reinstall my windows, I need to go through the ordeal of swiching all these "bright ideas" off.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-09-07T21:04:43+00:00

    Hi, I hadn't realised that an "answer" had been posted.

    However, this answer does not make any sense. The instructions break down right from the start. There is no "file" tab in the left hand corner. Even if I can get to "Reading Pane" the only options I've got are where to position it.

    Are you talking about a different version of Outlook ?

    This problem has caused me huge headaches, and I believe it has also caused others problems as well. I'd appreciate instructions to fix that actually relate to what I see.

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  2. Anonymous
    2024-07-25T12:27:43+00:00

    I also have the same problem in the outlook e-mail app, hopefully microsoft can fix this!

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  3. Anonymous
    2024-07-23T17:25:38+00:00

    Issue persists. Solution seems to be relevant only for older versions of outlook.

    I suggest turning on the Message Handling setting for Action Confirmations to "confirm that the action was successful" so that you have a few seconds to undo before diving into the deleted items folder.

    However, this is a terrible configuration and needs to be reversed before it results in business disruptions due to unknowingly deleting emails.

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  4. Anonymous
    2024-07-17T15:45:39+00:00

    I'm also having this issue - happens both with the laptop keyboard and also with a USB (physical cord) keyboard. Desktop/full version of Outlook.

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