Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2024-02-27T14:35:56+00:00

For some reason when my outlook app is not showing new emails, so I searched online and the advice on Microsoft site was to clear the apps cache and storage (which I did)

This has obviously removed all my setting on my phone so when i go into the app again it asked me to log in again, when i click this is automatically detects my outlook email address, I clock on this (it doesn't ask for password BTW - but i did try to just enter my email and password but same error message) but then just come up with an error saying " error occurred during authentication. Please try again later"

I am using the latest version of Outlook for Android app (27 Feb 2024) - 4.2405.2 (42405820).

I am using Android 14.

I started experiencing this issue today, Feb 27, 2024 as soon as I downloaded the Outlook app for Android.

I can log in successfully to this Yahoo Mail account, using Outlook for Windows, web etc. Only Outlook for Android is a problem.

I had issues with Google and Outlook accounts but then somehow they were resolved when suddenly the Outlook was able to sign in, even when there was the same error message displayed.

How can this be fixed, I need access to my emails asap

Thanks

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2025-07-10T08:07:55+00:00

    hi im signing in on my samsung s25 ultra on both the email app on the phone and the outlook app.

    my first outlook account works on both. and online.

    my second outlook address my older address. when signing in on browser/online it logs in fine.

    but when i sign in on either outlook app or hotmaill app it says

    "error occurred during authentication. Please try again later"

    I have cleared cache restarted the phone both apps up-to-date phone fully up to date.

    my credentials arnt wrong as I can sign in online

    just cant authenticate the second account on my phone. but the first one authenticated fine

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  2. Anonymous
    2025-07-10T08:41:59+00:00

    Im having issues with my Hotmail account I have tried all suggested steps with no resolution. Any help would be greatly appreciated.

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  3. Anonymous
    2025-07-10T12:47:05+00:00

    Hi there

    I am experiencing this issue also now. However I have tried all the suggested fixes and still the same issue.

    What can be done to fix this?

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  4. Anonymous
    2025-07-12T02:39:42+00:00

    Hi, From what I am reading, this issue has been present for many months. I had no problem with my A71, and my wife's A71 also has no issues with Outlook working on it. However, with my new A56, I am unable to set up Outlook on it with my email account. Surely, a business such as Microsoft is able to get this fixed. I am not the tech guru, they are. What I do know however, is that I am paying a yearly subscription of $159 for Microsoft 365 and I would expect issues such as this to be fixed - immediately. Microsoft, please get on and fix this glitch, rather than pretending to offer fixes, which to be brutally honest, mean nothing to the average non-tech user. A bit like me, as a paramedic, telling you how to put an IV cannula in your own arm then how to administer you own cardiac drugs in an arrest.

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  5. Anonymous
    2025-07-12T03:39:11+00:00

    Thanks, I agree wholeheartedly with everything you said! Outlook works on my phone (S24 Ultra) but not on my tablet.

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